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Federal Office of Counterfeiting Piracy and Fraud

Question:What new approaches could be explored to improve government services to businesses?
on 11/18/2016 1479485533
Tags:
Did you know Canada is on the U.S. Government's 2015 Notorious Markets list?  (See submission for source reference) The office of the U.S. Trade Rep .... Read more

Did you know Canada is on the U.S. Government's 2015 Notorious Markets list?  (See submission for source reference)

The office of the U.S. Trade Representative's 2016 Special 301 Report process continually identify Canada as a country which does not provide adequate and effective protection to persons that rely on intellectual property rights. (See submission for source reference) 

With the intention to provide adequate protection to Canadian innovators, consumers and legitimate business from the increasing dangers of counterfeit goods and online piracy, and to keep pace with a rapidly changing global marketplace, the CACN proposes a Federal Office of Counterfeiting, Piracy and Fraud 

Credit: The Canadian Anti-counterfeiting Network, Brand owners from around the world.

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Ease of navigation of services and highlighting success stories

Question:What new approaches could be explored to improve government services to businesses?
on 11/06/2016 1478473093
Tags: service 
Make it easy for SMEs to find the services they need to pursue their innovative ideas.  Currently the Canada Business Link site lists the many servic .... Read more

Make it easy for SMEs to find the services they need to pursue their innovative ideas.  Currently the Canada Business Link site lists the many services available.  This could be improved by adding a few qualifying questions (e.g. stage of idea, province) and then the applicable resources could be suggested.  This would help the entrepreneur find what they need quickly.  We could also highlight success stories of companies that have utilized the resources.  Add an "alert" section and provide a newsletter to keep SMEs engaged in innovation as new programs are developed or new success stories are provided.

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Shift government from silos to cross-sector co-creation

Question:What new approaches could be explored to improve government services to businesses?
on 10/27/2016 1477603930
A key design principle, to advance the breaking down of silos and better cross-sector collaboration, would be to shift from building further innovatio .... Read more

A key design principle, to advance the breaking down of silos and better cross-sector collaboration, would be to shift from building further innovation assets in-house (i.e.: each public sector department hosts an innovation lab) and broker partnerships with outside nonprofits and businesses. This will enable more flexibly managed hybrid innovation platforms serving multiple departments and institutions. Such new platforms would sit just outside government (but foster a government sense of co-ownership) that would encourage multi-sector collaboration and build a culture enhancing co-creation (where different parties work together to create something of value, e.g. government and citizens and/or outside of government entities) and innovation objectives.

Credit: Social Innovation Generation

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Create a National Inclusive Innovation Agency and National Social Innovation Council

Question:What new approaches could be explored to improve government services to businesses?
on 10/27/2016 1477603856
Building on the experience of other national platforms like Nesta, the UK government endowed foundation for innovation, provide an endowment for an ar .... Read more

Building on the experience of other national platforms like Nesta, the UK government endowed foundation for innovation, provide an endowment for an arm’s length integrated innovation ecosystem building platform. Its role would be to mainstream social innovation by devising and supporting strategies enabling business, government, academic researchers and social sector organizations to weave assets in co-creative ways to generate, deploy and scale high-impact innovations serving society.

 

The Inclusive Innovation Agency would provide the secretariat function for the Social Innovation Council: a government-appointed 5-year advisory council tapping social innovation expertise and networks from the community and business sectors, to guide the deployment and evolution of integrating social innovation into the federal government’s innovation agenda. Note: one or two participants could bridge international experience (e.g. from UK’s Nesta, etc).

Credit: Social Innovation Generation

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Support improved broadband services in small and remote communities

Question:What new approaches could be explored to improve government services to businesses?
on 10/27/2016 1477572932
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In an information and knowledge-based economy, reliable, high-speed internet is key. (It's also important for higher education, and access to range of .... Read more

In an information and knowledge-based economy, reliable, high-speed internet is key. (It's also important for higher education, and access to range of other services and info increasingly delivered online).  Focusing on supporting access to reliable high-speed internet in small and remote communities would help balance the distribution of economic activity, which tends to concentrate in high-cost metro areas. It would also help boost economic development in rural and remote regions. We need to support innovation across the country.

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Small Business Lens

Question:What new approaches could be explored to improve government services to businesses?
on 10/19/2016 1476892556
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Government should view current and proposed regulations through the lens of a small business, aiming to discern what particular difficulties small bus .... Read more

Government should view current and proposed regulations through the lens of a small business, aiming to discern what particular difficulties small businesses might face in complying with proposed regulations, and what the government might do to alleviate the difficulty while still achieving the desired goal.

Along these lines, the government needs to continue providing timely and responsive services to employers in a variety of fashions (i.e. on-line, phone and in-person).  Employers need to be able to quickly identify the available services and obtain the required information on the given subject.

Credit: Canadian Home Builders' Association

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One-for-One

Question:What new approaches could be explored to improve government services to businesses?
on 10/19/2016 1476892525
Tags:
The federal government should continue efforts to reduce the regulatory burden on small businesses. Unnecessary regulations and inefficient red tape a .... Read more

The federal government should continue efforts to reduce the regulatory burden on small businesses. Unnecessary regulations and inefficient red tape add to costs and undermine industry’s capacity to operate effectively.

Government as a whole should adopt the “One-for-One” Rule when considering business regulations - removing one requirement for each new one it adds. This would help reduce the administrative burden placed on business.

Credit: Canadian Home Builders' Association

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Promote the Canada Business Network and its website

Question:What new approaches could be explored to improve government services to businesses?
on 10/15/2016 1476496834
Tags: accelerators  growth 
The Canada Business Network and its website :http://www.canadabusiness.ca/eng/ is really great for businesses. The website  is like an unique counter .... Read more

The Canada Business Network and its website :http://www.canadabusiness.ca/eng/ is really great for businesses. The website  is like an unique counter for businesses.

Credit: Canada Business Network

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Recourir aux données ouvertes pour stimuler l’innovation dans les services publics et le développement de nouveaux services aux citoyens

Question:What new approaches could be explored to improve government services to businesses?
on 10/11/2016 1476210826
Tags:
Dans le cadre des consultations du Programme d'innovation du Canada, le CEFRIO formule trois propositions pour répondre aux enjeux prioritaires quan .... Read more

Dans le cadre des consultations du Programme d'innovation du Canada, le CEFRIO formule trois propositions pour répondre aux enjeux prioritaires quant à l'utilisation du numérique au pays. Faciliter la libération de données ouvertes pour stimuler l’innovation chez les citoyens et les entreprises et le développement de nouveaux services publics est la troisième proposition du CEFRIO. 

Le Canada a publié à ce jour plus de 200 000 jeux de données ouvertes. Lorsqu’elles sont ainsi libérées, les données ouvertes ont le potentiel de générer plusieurs retombées : du développement économique à l’amélioration de la prestation de services publics, jusqu’à une meilleure gouvernance de l’État.

Le CEFRIO a conduit en 2015 au Québec une mesure sur l’avancement des ministères, organismes et municipalités en matière de données ouvertes. Plus d’un ministère sur deux (60 %) avait déjà libéré des données, principalement statistiques et géospatiales, et 25 % des autres ministères avaient l’intention d’en libérer dans la prochaine année. Toutefois, 35 % des utilisateurs du portail de données ouvertes donneesquebec.ca se sont dit insatisfaits du nombre de jeux disponibles. Au-delà de la quantité, il importe aussi de s’assurer de la qualité des données, c’est-à-dire leur fiabilité, leur exhaustivité, leur mise à jour et leur niveau de granularité.

Malgré une volonté ferme des gouvernements occidentaux de libérer des données et de faire appel à la participation citoyenne, une majorité de ministères (68 %) et d’organismes (88 %) québécois sondés ne se sont pas donné de stratégie ou de politique formelle en la matière.

De plus, peu de ministères ont mis en place des mécanismes de suivi de la réutilisation des données. Leur faible connaissance des usages des données ouvertes rend difficile l’argumentaire permettant d’en faire une priorité, puisque les résultats demeurent trop souvent intangibles. Il importe donc de mettre en place des mécanismes qui dépasseront la cueillette quantitative de données pour s’intéresser aux usages réels effectués par les citoyens, chercheurs, développeurs, journalistes et autres utilisateurs, particulièrement en ce qui a trait aux nouveaux services aux citoyens ainsi développés hors de l'appareil gouvernemental, qui viennent compléter l'offre actuelle des trois paliers de gouvernement sans requérir de nouveaux investissements, dans cette ère d'optimisation des finances publiques.

La question des données ouvertes n’étant que l’un des trois pôles du gouvernement ouvert, il importe également d’entreprendre des actions en matière de participation citoyenne et de collaboration, qui découlent de la libération de données, suite logique dans l'objectif d’en arriver à une réelle culture de gouvernement ouvert.

À l’heure où les Canadiens sont des utilisateurs intensifs du numérique dans leur vie personnelle, comme en témoignent les données sur l’usage de l’Internet, du Web, des réseaux sociaux et de la mobilité, le CEFRIO estime que le défi réside dans l’émergence de nouveaux services à valeur ajoutée issus des données gouvernementales libérées. Par la libération des données, ces nouveaux services peuvent émerger à l'extérieur de l'appareil gouvernemental.

Car en plus de permettre une meilleure gouvernance de l’État, les données ouvertes peuvent générer des retombées économiques, et cela de deux façons. Premièrement, en améliorant la prestation des services publics, puis en permettant le développement d’une industrie en matière de gouvernement ouvert basée sur l’expertise-conseil, le marché d’applications et le traitement de l’information gouvernementale.

En libérant des jeux de données, plusieurs utilisateurs peuvent les réutiliser pour en faire des applications mobiles, par exemple. Ainsi, ces données permettent la création d’un nouveau marché. Le développement d’applications se fait par des entreprises existantes ou nouvelles, réduisant les investissements et dépenses des gouvernements. Donc, « l’accès libre et ouvert aux données permet d’optimiser l’utilisation et la valeur de ces données ».

Ce nouveau marché favorise ainsi la création d'emplois, de même que de nouveaux produits et services. Par ailleurs, il favorise la croissance de l’économie du savoir, notamment en étant un soutien à la recherche et aux marchés connexes. En fait, la libération des données est un soutien à l’innovation, puisque « l’accès aux connaissances sous forme de données appuie l’innovation dans le secteur privé en réduisant les répétitions et en favorisant la réutilisation de données existantes ».

La Commission européenne estime qu'entre 2016 et 2020, les données ouvertes auront ainsi créé un marché de 325 milliards d'euros et créé plus de 25 000 emplois directs, en plus d'avoir produit 1,7 milliard d'euros d'économies pour les gouvernements.

La libération de données a un grand potentiel quant à l’amélioration des services publics offerts aux citoyens. En effet, les données ouvertes peuvent compléter et améliorer l’offre gouvernementale par des services et des applications qui, développés par différents acteurs de la société, misent sur la réutilisation des données ouvertes et sur l’intelligence collective (crowdsourcing).

Pour toutes ces raisons, le CEFRIO propose de :

  • Établir un indice annuel sur l’évolution du gouvernement ouvert au Canada, dans l’esprit de ce que le Québec a commencé à bâtir en 2015, afin de dresser un portrait national de la libération des données;
  • Stimuler l’usage des données ouvertes, de manière à voir émerger une plus-value en matière de services publics aux entreprises et aux citoyens (nouveaux services s’appuyant sur l’intégration des données ouvertes);
  • Valoriser les meilleures pratiques canadiennes en matière de données ouvertes, et de ce fait, encourager les développeurs à en faire des usages d’intérêt pour la prestation de nouveaux services.

Consultez les autres propositions du CEFRIO :http://cefr.io/3prop

 

Credit: CEFRIO

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Tax Incentives to Extend Runway and Encourage Growth

Question:What new approaches could be explored to improve government services to businesses?
on 10/05/2016 1475702970
Use Tax Policies to Incentivize Investment into Canadian Health Science Companies and Support Growth and Ongoing Operations in Canada through Programs .... Read more

Use Tax Policies to Incentivize Investment into Canadian Health Science Companies and Support Growth and Ongoing Operations in Canada through Programs that Help Extend Runway

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Worker owned corporations

Question:What new approaches could be explored to improve government services to businesses?
on 10/05/2016 1475644140
Tags:
    Support and encourage corporations owned and operated by the workers. Support takeover of corporations by workers where the workers will  con .... Read more

 

 

Support and encourage corporations owned and operated by the workers. Support takeover of corporations by workers where the workers will  control and operate the businesses. Whenever a private owner or corporate business is indicating a willingness to close an operation, the workers should be encouraged and financed to continue to operate the business if it is in the best interest of Canada.

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bonjour

Question:What new approaches could be explored to improve government services to businesses?
on 10/04/2016 1475580216
Tags:
Bonjour des personnes qualifiées de bonne moralités efficace et assidues au travaille des personnes rentable avec l'esprit créatif .Voir dans des p .... Read more

Bonjour des personnes qualifiées de bonne moralités efficace et assidues au travaille des personnes rentable avec l'esprit créatif .Voir dans des pays ou vous pouvez sortir le génie qui est en eux pour l’amélioration.Un pays ne s'aurai se construire  avec la main d'une seule personne ni la tête seule personne c’est la cumulation de plusieurs connaissances .

Credit: kebemi ngondji et famille

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The case for SBIR – how government's strategic needs can seed small business innovation

Question:What new approaches could be explored to improve government services to businesses?
on 09/27/2016 1474993723
  At the recent Waterloo Innovation Summit, Innovation, Science and Economic Development minister Navdeep Bains stated, "We (the government) can set .... Read more
 

At the recent Waterloo Innovation Summit, Innovation, Science and Economic Development minister Navdeep Bains stated, "We (the government) can set aside a portion of our resources to support start-ups with the most innovative solutions. We can provide these high-potential companies with the testing ground they need to refine their products and services." But how can the government actually do this? What mechanism could make government procurement an enabler of innovation? Part of the answer is a Canadian Small Business Innovation Research (SBIR) program.We want to raise the topic head-on and to challenge the government to build SBIR into its "innovation nation" toolbox.SBIR was pioneered by the US in 1982 to stimulate technical innovation and commercialization by small business. The program is so successful that it brands itself as "America's seed fund." and credited as the foundation for success of FedEx, Qualcomm, Amgen and Symantec, providing initial funding support while they were still small, private businesses. SBIR requires government departments and agencies to set aside 2.5% of their external R&D budgets for competition-based awards to small business. The program is coordinated by the US Small Business Administration (SBA) but is implemented and managed by individual government departments to address their respective innovation challenges. Importantly, the US SBIR operates in tight alignment with the Small Business Technology Transfer program (STTR), to encourage research collaboration and IP commercialization with academic institutions. It has also reinforced set-asides that restrict a portion of competitive government procurement to small businesses.In the US and other key competitor countries, SBIR-like programs have been shown to successfully accelerate innovation and facilitate transition from product idea to commercialization. However, not all national SBIR programs are equal, and not all outcomes are effective. Careful attention to program structure and implementation is essential to maximize innovation outcomes and objectives.The US SBIR program has well-defined objectives, a well-structured competitive intake and down-select process, substantial long-term funding commitments, and complementary initiatives that stimulate a spectrum of research, development, and commercialization.A similar SBIR program in Canada is needed because a crucial gap exists in the federal toolkit that supports business innovation. Canadian small businesses often do not have sufficient working capital required to access current funding programs such as the NRC's Industrial Research Assistance Program (IRAP), and much of Canadian business innovation does not fit into the strict criteria for the SR&ED tax credit program. Without working capital, companies will postpone or reduce R&D until they build up sufficient resources, leading to sub-optimal business innovation and growth and lost opportunity for commercialization success.Revamping federal procurement processes to include a Canadian SBIR program would have the following benefits:• address the need of early stage companies to access up-front working capital;• enable companies to scale-up their innovation capacity from concept through to pre-commercialization;• stimulate responses to ‘grand challenges' relevant to government departments; • provide the government with made-in-Canada solutions that meet its needs for innovative products and services; and,• bring together teams of R&D performers (researchers, technicians, developers and marketing experts) working to solve the government's own procurement needs.The SBIR program we are recommending is different from IRAP, SR&ED, and other loan programs such as the Strategic Aerospace and Defence Initiative (SADI). It would provide 100% up-front funding support directly to small business for innovation and R&D working capital without the requirement for industry matching funds. Unlike SADI, SBIR would not be repayable and would not represent a contingent liability on the balance sheet of a small business. Many government officials point to the Build in Canada Innovation Program (BCIP) as an innovation stimulation success. BCIP is capped in its total funding at $40 million per year, and targets later stage pre-commercialization products at a high technology-readiness level. It does not aim to use government demand for innovation as a stimulus, nor is it focused on small business only.Implemented effectively, a Canadian SBIR program has the potential to stimulate early stage innovation and R&D in small business, increase market-oriented, commercializable products and technologies and, grow the number of global patents for Canadian techniques and technologies. Integrating an SBIR program as part of government procurement would increase alignment of Canadian innovation technologies and products with the needs of government, while nurturing a critical mass of capability in areas of strategic importance.A Canadian SBIR could award additional evaluation points (or project funding) for collaborations with academic institutions including polytechnics, colleges, and universities, for organizations that commit to actively mentor other small businesses, and for women, disadvantaged, and aboriginal-owned businesses. We encourage the government to use this opportunity early in their mandate, to think boldly and creatively and to define an SBIR program that will make Canada more innovative, and help more Canadian small business to grow and create jobs.

Credit: Nobina Robinson

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Get out of the way

Question:What new approaches could be explored to improve government services to businesses?
on 09/25/2016 1474767078
Tags:
Do nothing, get out of the way.
Credit: John Galt Society of Nova Scotia

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Streamline processes and make strategic investments in mining innovation

Question:What new approaches could be explored to improve government services to businesses?
on 09/23/2016 1474661105
Tags: mining 
  Remove barriers associated with the environmental assessment (EA) processes for new mine development via streamlining the EA process Invest in .... Read more

 

  1. Remove barriers associated with the environmental assessment (EA) processes for new mine development via streamlining the EA process
  2. Invest in operational support for organizations like the Centre for Excellence In Mining Innovation (CEMI) that focuses on partnering with businesses to commercialize mining innovations.
Credit: Centre for Excellence In Mining Innovation, CEMI

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Forest, trees and underbrush

Question:What new approaches could be explored to improve government services to businesses?
on 09/22/2016 1474581763
Tags:
Between the various levels of government and their agencies, industry organizations, technology groups, academia, public-private partnerships and loca .... Read more

Between the various levels of government and their agencies, industry organizations, technology groups, academia, public-private partnerships and local, regional, provincial and national business groups, considerable resources are being invested in helping Canadian entrepreneurs and SMEs succeed. The two one things the executive of a growing business does not have is (1) free time and (2) a generous attention span. The cost of finding an appropriate resource then determining if your business is eligible is often worth more than the help on offer. Rather than funding dozens of different organizations to offer education in exporting, reduce the number and spend a little more time and effort in ensuring the quality and availability of what is on offer and in connecting such programmes to their target audience. Having the federal government, the Ontario government, EDC, the Toronto Region Board of Trade, Canada Manufacturers and Exporters and the Canada-Ontario Export Forum all offering similar education relating to exporting is probably 2-4 too many. Help for innovation has become so silo-ed that would-be clients are forced to hack through various offers of assistance, rather than taking advantage of them.

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transportation

Question:What new approaches could be explored to improve government services to businesses?
on 09/21/2016 1474478290
Tags:
- The extremely high costs of flying in goods and transporting residents in & out of First Nations communities is a huge concern. One way to resolve t .... Read more

- The extremely high costs of flying in goods and transporting residents in & out of First Nations communities is a huge concern. One way to resolve the issue of goods transportation is to create means for communities to grow their own food and become much more self-reliant/ self-sufficient.

 

Credit: Indigenous innovation roundtable hosted by MP Don Rusnak

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Adopt an entrepreneurial approach and break down silos

Question:What new approaches could be explored to improve government services to businesses?
on 09/19/2016 1474323388
Developing a strategy for Canada’s digital future is a critical component of ensuring prosperity and opportunities for all Canadians going forwa .... Read more

Developing a strategy for Canada’s digital future is a critical component of ensuring prosperity and opportunities for all Canadians going forward. While plans to grow and expand Canada’s information and communications technology (ICT) sector and technological infrastructure are clearly integral components of our competitiveness and productivity, a national digital strategy that will create sustainable next-generation jobs and secure Canada’s position as leader in the knowledge economy must also include a comprehensive plan to support the production and distribution of content and the growth of robust domestic, creative and digital media industries.

 

Indeed, content and technology are symbiotic, and the development of new digital products, services and distribution methods, enabled by a vibrant ecosystem of diverse digital business models, will continue to be a primary driver of broadband adoption and will spur innovation. Moreover, use modern techniques to track, measure and analyze the effectiveness of policies and programs that currently exist and that are newly introduced.

In a world with so much data available, we encourage the Government to approach policy making and program design with the same rigor that a successful entrepreneur would approach her business – prioritizing research, analytics and iteration until successful. We believe it is fair to insist that stakeholders and policy makers participate in evidence-based policy making practices that include high-quality research, whether undertaken by industry, academics or government.  

 

Finally, rather than focus on specific sectors or elements on piecemeal basis, which is the typical government approach, Canada should adopt a comprehensive, holistic approach to the development of Canada’s digital economy strategy and we encourage Ministers to work together to breakdown silos that contribute to an ineffective and slow government framework. By developing a comprehensive national strategy for the digital economy that includes digital content at its core, the federal government will foster Canadian creative industries, generate innovation in technology and communications, and drive investment, economic growth and job creation. To do this, we encourage key Ministers to collaborate openly, engage all stakeholders, including citizens, business and their advocates, and show their willingness to work together to champion Canada as an innovation nation.

 

Credit: The Entertainment Software Association of Canada

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Agricultural Institute of Canada

Question:What new approaches could be explored to improve government services to businesses?
on 09/06/2016 1473190835
Tags:
Joint funding mechanisms may provide the financial resources needed for capacity-building including infrastructure, staffing, training, and retention .... Read more

Joint funding mechanisms may provide the financial resources needed for capacity-building including infrastructure, staffing, training, and retention to address important research priority areas as well as research dissemination, knowledge transfer and intellectual property issues.

Increased administrative burdens prevent SMEs and industry groups from participating in high-impact research projects. Administrative processes need to be simplified for these organizations to participate in collaborative research.

Credit: Agricultural Institute of Canada

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Agriculture Equipment Manufacturers Feeding The World - Entrepreneurs At Heart

Question:What new approaches could be explored to improve government services to businesses?
on 09/06/2016 1473186010
In order to address global issues such as overpopulation, limited resources, food production and climate change, the agricultural industry will need t .... Read more

In order to address global issues such as overpopulation, limited resources, food production and climate change, the agricultural industry will need to produce more with less.  AMC’s members continuously innovate and manufacture products that enable us to be global leaders. To maintain momentum and to truly make Canada an innovative nation, the IRAP program needs to be expanded to cover production and marketing costs of projects which would help grow our industry and contribute to the economy. SR&ED credits also need to be streamlined to reward innovation. Currently, research and development is becoming more challenging and the process to access the SR&ED program is frustrating and expensive. Without changes, there will be less innovation happening in the agriculture sector. Expanding international trade and continued investments in CanExport would also go a long way to help small and medium sized businesses secure international opportunities and contribute to a more innovative Canada.

Credit: Agriculture Manufacturers of Canada ~300 short line manufacturers and suppliers

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Funding

Question:What new approaches could be explored to improve government services to businesses?
on 09/02/2016 1472836835
Tags:
It's really hard to get funding for a new idea. I think that funding programs should be more easily accessible. 

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Cost of doing business

Question:What new approaches could be explored to improve government services to businesses?
on 09/02/2016 1472831639
It is very expensive to import products into Canada due to the taxes that are applied at customs. This makes it difficult to make profit on imported p .... Read more

It is very expensive to import products into Canada due to the taxes that are applied at customs. This makes it difficult to make profit on imported products when selling them because we can only increase the cost of the product so much for consumers. Leasing a space for business is also very expensive, especially in the Greater Toronto Area (GTA). The Government of Canada should allow programs for start-up businesses such as assistance with finding properties to operate business, giving start-up businesses a tax break for the first 2 years of business or charge a sum amount of tax for the first 5 shipments when importing. These simple initiatives would make it easier for Canadians to start businesses.  

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Simplifying and Streamlining of Processes and Shortening of Timelines to Obtain Research & Development Funding

Question:What new approaches could be explored to improve government services to businesses?
on 09/02/2016 1472826743
Tags: funding  development 
The current processes for obtaining Government of Canada funding for research & development (e.g. IRAP, BCIP) are long and encumbering - it takes upwa .... Read more

The current processes for obtaining Government of Canada funding for research & development (e.g. IRAP, BCIP) are long and encumbering - it takes upwards of six months from the time an application is submitted until funding is awarded.  Simplifying and streamlining these processes and shortening the timelines would allow innovative companies to obtain this funding more quickly & easily to conduct their research & development activities and produce innovative Canadian products & services sooner.

Credit: Ontario Drive & Gear Ltd.

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Free Workspaces and a Government Kickstarter Page

Question:What new approaches could be explored to improve government services to businesses?
on 09/01/2016 1472745356
Tags: entrepreneurs 
1. The Government of Canada should provide Impact Hubs for entrepreneurs and businesses. The model of Impact Hubs has been used in several countries w .... Read more

1. The Government of Canada should provide Impact Hubs for entrepreneurs and businesses. The model of Impact Hubs has been used in several countries with more than 70 Impact Hubs worldwide for more than 10 years. The idea behind Impact Hubs is that they foster innovation and lasting impacts by relying on effective and continuous cross-sector, cross-organizational and global exchange, learning, and collaboration. It is a collaboration, innovation and incubation ecosystem for people and organizations working to better the world. In practical terms, the Government could provide meeting rooms, workshop rooms, and event spaces with state-of-the-art technology. 

2. The Government of Canada should start their own kickstarter website for Canadian businesses seeking the capital required to market or to develop a product. 

Credit: Ms. Aditi Dixit

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Enhance e-Commerce Infrastructure and Modernize Trade Policy / Améliorer l'infrastructure du commerce électronique et moderniser la politique commerciale

Question:What new approaches could be explored to improve government services to businesses?
on 08/31/2016 1472679684
The Government of Canada could improve services to businesses by creating the conditions for innovation – not just through funding, but by remov .... Read more

The Government of Canada could improve services to businesses by creating the conditions for innovation – not just through funding, but by removing barriers to and promoting programs that support the wider adoption of innovative ideas and technology. This means identifying areas in business where Canadian companies are already succeeding, and finding ways to help them scale up by getting out of their way.

The state of Canadian small and medium-sized enterprises (SMEs) is already a story of success, but with help from government, there is room for exponential growth and innovation. SMEs account for 90.3 per cent of private sector jobs in Canada, and these companies generate 25 per cent of the country's exports. Overall, 11.8 per cent of traditional SMEs export, with less than one-third of those exporting to more than one market, but that figure could drastically improve should more of these companies have the capacity to get online. eBay data shows that 99.8 per cent of Canadian technology-enabled sellers are exporting, and they reach 20 different markets on average.

By enhancing e-commerce infrastructure and helping Canadian SMEs access the online market, the government would ensure that significantly more of them engage in global trade.

  • There is considerable need to ensure a high degree of confidence in e-commerce enabling infrastructure: For example, the uncertainty surrounding Canada Post during the negotiations with the Canadian Union of Postal Workers has had a negative impact on small businesses, particularly those engaged in e-commerce, as most of them ship their wares via Canada Post both domestically and internationally. Another example is the requirement for reliable high-speed, broadband Internet access for Canadian SMEs in rural and remote regions of the country, granting them the ability to engage in e-commerce and therefore compete on a level playing field with companies around the world.
  • SMEs already engaging in global trade are faced with significant challenges at the border; in fact, Canada’s de minimis threshold (the value of goods that can be shipped into the country before duty is assessed) is seen as a key barrier to the growth of their e-commerce exports, and many cite it as their most significant barrier to trade. Among other issues, Canada’s low de minimis threshold causes delays at the border, and adds unnecessary complexity and cost for SMEs who offer a global return policy. Raising the de minimis threshold would facilitate global trade for SMEs by reducing frictions at the border, and eliminate the disadvantage that Canadian companies shoulder when competing with their international counterparts.
  • Finally, a focused marketing strategy targeted SMEs and groups that support them would raise awareness of resources that could be of benefit to them; currently SMEs aren’t adequately aware of the programs that can support them, meaning existing resources are underused and/or failing to reach parties that could take advantage of them. Part of the strategy could include the creation of a portal that centralizes information about all of the existing programs and provides ongoing assistance to SMEs, guiding their efforts to make effective use of the tools at their disposal.

Ultimately, to improve government services to businesses, public policies should be updated to drive, rather than hinder, technology adoption; trade policies need to better reflect the current era of internet commerce; and support programs for SMEs need to be more prevalent and accessible.

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Le gouvernement du Canada pourrait améliorer les services offerts aux entreprises en créant des conditions favorables à l'innovation, non pas uniquement par le financement, mais en faisant la promotion de programmes qui favorisent l'adoption à grande échelle de technologies et d'idées novatrices et en éliminant les obstacles qui freinent ces programmes. Pour y parvenir, il doit cibler les domaines d'activité dans lesquels les entreprises canadiennes ont déjà du succès et trouver des façons de les aider à se développer en sortant des sentiers battus.

Même si les petites et moyennes entreprises (PME) connaissent déjà beaucoup de succès, l'aide accordée par le gouvernement leur permettrait d'exploiter leur grand potentiel de croissance et d'innovation. Au Canada, les PME représentent 90,3 % des emplois du secteur privé et génèrent 25 % des exportations du pays. En général, 11,8 % des PME traditionnelles font de l'exportation, et moins d'un tiers de ces exportations sont destinées à plus d'un marché. Ces chiffres pourraient augmenter considérablement si un plus grand nombre de ces entreprises avaient la possibilité de se lancer dans le commerce électronique. Les données de eBay indiquent que 99,8 % des vendeurs au Canada qui exploitent la technologie font de l'exportation, et ce, dans une moyenne de 20 marchés différents.

En améliorant l'infrastructure du commerce électronique et en aidant les PME canadiennes à se tailler une place sur le marché en ligne, le gouvernement permettrait à un nombre plus grand d'entre elles de se livrer au commerce international.

  • Le besoin se fait sentir d'instaurer une infrastructure habilitant les vendeurs à accéder au commerce électronique en toute confiance. Par exemple, l'incertitude entourant Postes Canada durant les négociations avec le Syndicat des travailleurs et travailleuses des postes a eu des répercussions négatives sur les petites entreprises, en particulier celles qui se livrent au commerce électronique, puisque la plupart d'entre elles expédient leur marchandise par l'intermédiaire de Postes Canada à l'échelle nationale et internationale. Un autre exemple est la nécessité de fournir un accès Internet fiable à haut débit aux PME canadiennes dans les régions rurales et éloignées du pays pour leur permettre de se lancer dans le commerce électronique et de rivaliser sur un pied d'égalité avec les entreprises étrangères.
  • Les PME qui se livrent déjà au commerce international font face à d'importants obstacles à la frontière. Elles considèrent effectivement le seuil de minimis du Canada (la valeur des biens pouvant être expédiés dans le pays avant imposition) comme un obstacle majeur à la croissance de leurs exportations sur le marché en ligne. Plusieurs estiment qu'il s'agit là du plus grand obstacle à leurs activités commerciales. Entre autres problèmes, le faible seuil de minimis du Canada cause des retards à la frontière, complique inutilement l'exportation et augmente les frais encourus par les PME qui proposent des modalités de renvoi mondiales. L'augmentation du seuil de minimis faciliterait le commerce international pour les PME en réduisant les frictions à la frontière et en éliminant le désavantage que subissent les entreprises canadiennes face à leurs homologues étrangers.
  • Une stratégie marketing ciblée visant les PME et les groupes qui les soutiennent permettrait aussi de les sensibiliser aux ressources dont ils pourraient tirer parti. Actuellement, les PME ne sont pas suffisamment informées des programmes qui peuvent leur venir en aide, ce qui signifie que les ressources existantes sont sous-exploitées ou ne parviennent pas à se faire connaître auprès des parties qui pourraient en bénéficier. Un aspect de la stratégie pourrait consister en la création d'un portail qui centraliserait les informations à propos de tous les programmes existants et offrirait un soutien continu aux PME en guidant leurs efforts pour les aider à utiliser efficacement les outils à leur disposition.

Finalement, pour améliorer les services gouvernementaux aux entreprises, les politiques publiques devraient être mises à jour afin de favoriser l'adoption de la technologie plutôt que de lui nuire. De plus, les politiques commerciales devraient mieux refléter le contexte actuel du commerce en ligne, et les programmes de soutien aux PME devraient être plus répandus et plus accessibles.

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Supports for different types of work

Question:What new approaches could be explored to improve government services to businesses?
on 08/31/2016 1472656973
Tags:
Further engagement with community based organizations and looking at innovation from a not-for-profit perspective. Greater emphasis on social enterpri .... Read more

Further engagement with community based organizations and looking at innovation from a not-for-profit perspective.

Greater emphasis on social enterprise innovation.

Greater access to real time demographic and occupational information to improve communication of regional needs.

Increased communication between different levels of government.

Increased support for people who provide unpaid labour to the community. The time spent becomes a barrier.

Credit: Mirella Stoink; Rosalind Lockyer; Madge Richardson; Sharon Godwin; Stephanie Simko

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Business Marketing and Promotion

Question:What new approaches could be explored to improve government services to businesses?
on 08/31/2016 1472654955
Tags: digital 
Many businesses today operate through e-commerce only. The biggest challenge for these businesses is marketing and promotion. Unfortunately, many of .... Read more

Many businesses today operate through e-commerce only. The biggest challenge for these businesses is marketing and promotion. Unfortunately, many of these businesses file for bankruptcy, because they simply cannot get the word out. In this digital era, the Government should be able to assist companies that wish to do e-commerce by providing funding and resources. 

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Create a unified registry for Canadian businesses like Companies House in the UK

Question:What new approaches could be explored to improve government services to businesses?
on 08/31/2016 1472647137
Tags: Business  API  data 
Make Canada much more transparent to deal with as one nation of businesses rather than split out into provinces. And then make the API available for f .... Read more

Make Canada much more transparent to deal with as one nation of businesses rather than split out into provinces. And then make the API available for free to social enterprises like ours! https://tiscreport.org/

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Simplification of corporate documents

Question:What new approaches could be explored to improve government services to businesses?
on 08/30/2016 1472578991
Filling out the Form 17 - Articles of dissolution is an example of a simple corporate form, having only one page to fill out. However, it isn't always .... Read more

Filling out the Form 17 - Articles of dissolution is an example of a simple corporate form, having only one page to fill out. However, it isn't always this simple. Sometimes the documents to fill out are numerous and it becomes very confusing. Information on these forms should be limited to the essentials, making it less clustered and easier to navigate. These documents should also have hyperlinks providing definitions and explanations to the different terms that are on the form. This would make filling out these forms more effective because we would not have to call Corporations Canada for explanations.

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Approach the public through every means possible

Question:What new approaches could be explored to improve government services to businesses?
on 08/30/2016 1472575598
Tags:
Approach the public through every means possible and give them a nonrefundable lump of money to explore the possibility of making an idea a reality wi .... Read more

Approach the public through every means possible and give them a nonrefundable lump of money to explore the possibility of making an idea a reality with as little paperwork possible. Currently too much effort is required for average Canadians to try out their ideas. But many good ideas are left to blow away in the wind because average Canadians don't have the access to lawyers and engineers and scientists that Businesses (large and small) have.

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